Three roles, one platform EVERY
ROLE.
ONE PLATFORM.
Snow-Flow provides three distinct roles that work together — developers build, stakeholders guide, and license holders manage. Each role gets exactly the tools they need.
Full TUI (CLI) and portal access. Read and write to ServiceNow. All enterprise MCP tools. Works directly with AI agents.
- Full TUI / CLI access with AI agents
- All 410+ enterprise MCP tools
- Read & write access to ServiceNow
- Activity tracking & artifact history
- Credential management for own integrations
Portal & TUI access with AI Assistant. Read-only ServiceNow tools. Access to plan integrations (Jira, AzDO, Confluence). Create stories and requirements.
- Portal & TUI access with AI Assistant
- View all team activities & artifacts
- Create stories and requirements via AI
- Read-only ServiceNow + access to plan integrations (Jira, AzDO, etc)
- Team progress overview & notifications
Manages users, billing & licenses. Can use AI Assistant. Organization settings including SSO, branding, and credentials. No TUI access.
- User management & seat allocation
- Billing, invoices & subscription control
- Organization settings (SSO, branding)
- Organization-wide credential management
- Full usage analytics & reporting
Feature comparison
| Feature | Developer | Stakeholder | License Holder |
|---|---|---|---|
| TUI / CLI Access | Full access | ||
| Portal AI Assistant | |||
| ServiceNow Read | Via portal | ||
| ServiceNow Write | |||
| Enterprise MCP Tools | All tools | ||
| Activity & Artifact Tracking | Own activities | All team activities | All team activities |
| Create Stories / Requirements | Via AI Assistant | ||
| AI Provider Configuration | |||
| User Management | |||
| Billing & Invoices | |||
| Organization Settings (SSO, Branding) | |||
| Credential Management | Own credentials | Organization credentials | |
| Usage Analytics | Own usage | Team overview | Full analytics |
| Notification Settings | Own | Own | Organization-wide |
| Update Sets Management | Full access | View only |
How roles work together
Stakeholder defines
Creates requirements and stories through the AI Assistant. Describes what needs to be built in natural language.
Developer builds
Picks up stories in the TUI and implements directly in ServiceNow using AI agents and enterprise MCP tools.
License Holder manages
Manages the team, tracks progress, controls costs, and handles organization settings like SSO and branding.
Ready to empower your team?
Start your 30-day free trial today. Set up roles and start collaborating in minutes.